Help center
Sign in to get help
Chat, call, or write us, and track every request in one place.
Customers (marketplace)
Eight named members + anonymous guest. Guest path is for OTP / magic-link step-up.
Marketplace customer — default support target TF HQ; optional TFH/AL/NBS.
Lands on /support
Partners (influencers / affiliates)
Always identified — open cases to TF HQ only.
Influencer / affiliate — always identified; opens cases to TF HQ only.
Lands on /support
Seller marketplace contacts
B2B seller.org contacts raising marketplace-account issues to TF HQ.
TFH seller org contact raising marketplace-account issues to TF HQ (≠ TFH agents).
Lands on /support
Open agent-workspace sign-in →
Dev / mock only: customers, partners and seller contacts. Identified sessions bind Call / Chat / SMS / tickets to that member.